At Prima, LLC (“Prima”), we are committed to safeguarding the privacy and security of our patients' Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state laws. This Privacy Policy explains how we handle PHI, the rights you have regarding your PHI, and how to contact us with any questions or concerns.

How We Handle Protected Health Information

We may collect, use, and disclose PHI to provide healthcare services, process payments, and conduct healthcare operations. PHI refers to any information, whether oral, written, or electronic, that identifies you and relates to your health condition, healthcare services, or payment for such services.

• Collection: PHI is collected directly from you or your authorized representative when you access our services or interact with our platform.

• Use: We use PHI for purposes such as providing treatment, billing and payment, quality assurance, and improving our services.

• Disclosure: PHI may be disclosed to authorized entities or individuals, such as healthcare providers, insurers, or legal representatives, as permitted by HIPAA. We will not disclose PHI without your written authorization unless required or permitted by law.

• Security Measures: We implement administrative, physical, and technical safeguards to protect your PHI from unauthorized access, use, or disclosure. These measures include encryption, access controls, secure storage, and regular audits of our systems.

Your Rights Regarding Protected Health Information

As a patient, you have the following rights concerning your PHI:

• Right to Access: You have the right to access and obtain a copy of your PHI. You may also request electronic copies if we maintain the information electronically.

• Right to Amend: If you believe your PHI is incorrect or incomplete, you have the right to request an amendment.

• Right to Request Restrictions: You can request limitations on how we use or disclose your PHI. While we are not required to agree to all requests, we will comply when legally obligated to do so.

• Right to Confidential Communications: You can request that we communicate with you in a specific way or at a specific location (e.g., via a personal phone number or email).

• Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures of your PHI we have made, excluding disclosures made for treatment, payment, or healthcare operations.

• Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or the U.S. Department of Health and Human Services.

Privacy Official Contact Information

For questions, concerns, or to exercise your HIPAA rights, you can contact us:

Email: info@forprima.com
Phone: (718) 230-3535
Address: 8 E 41st St, New York, NY 10017